TERMS & CONDITIONS
Company Details & Important Information:
Digi Footprint Boost is a trading name of Mantaray Tech Ltd. Registered in the UK. Number: 10338297. Registered office address: Pinewood Chineham Business Park, Crockford Lane, Basingstoke, Hampshire, RG24 8AL, United Kingdom
The terms outlined here regulate our contract with you.
Digi Footprint Boost intend to depend on these Terms & Conditions, which will be lawfully binding. By accessing our services and website you, therefore, agree to comply with the terms outlined here. Terms & Conditions must be read carefully. You can contact us if you need further clarification on any points made.
These Terms & Conditions also apply where you access our services by means of an authorised third party. The current Terms & Conditions govern your use of the website digifootprintboost.co.uk and the services available on the equivalent digifootprintboost.co.ukwebsite.
What We Offer
Please know that these Terms & Conditions apply to any services you request on or are supplied to you from the website.
Our product is as described on our website and/or, where you access our services by the means of an authorised third -party website.
For services supplied by third parties, different terms and conditions will apply.
When you apply our services, a binding legal contract is formed between you and us on the earlier to occur of:
- when Digi Footprint Boost receive payment from you;
- when Digi Footprint Boost make the service accessible to you;
If you unintentionally request a service from Digi Footprint Boost, please contact us immediately, so we can try to help you rectify it.
Modifications to the Terms & Conditions
Because of changes to the website or service, changes in the law or our arrangements with third parties, occasionally we may have to change these Terms & Conditions.
Sign Up and Sign-In Details
To use our service, you will need to sign up on the Digi Footprint Boost website and sign in using your personal sign-in details provided as part of the sign-up process (e.g. email address, password).
If believe that someone has gained access to your personal login details without your acknowledgement or if you become aware of any other breach of security on the websites, please contact us immediately. We have no responsibility to you if there is any unauthorised access to your account or illegitimate activity on the websites, occurs as a result of your login details becoming known by someone else, unless this is directly caused by our carelessness.
Please note, that it is your obligation to keep your login details secure and ensure you do not share them with anyone.
This agreement may be given by us to a third-party service provider who will supply the equivalent, or very similar, services to that which this agreement refers. If so, we will inform you via email before the assignment happens. Any assignment will be at no extra cost, fee or exposure to you and the terms provided by the assignee will be exact to the ones provided by us when this agreement was executed.
In case this agreement is given to a third party, the assignee will not require any further activity from you. It is our duty to notify you of any assignment and transfer. Nevertheless, once the assignment has been completed, the assignee will communicate directly with you from that point forth. Any further assignee’s will convey the same commitments.
We guarantee that, with any assignment, all third-party service providers thereafter are compliant with their obligations towards you as initially agreed. That your data is kept in line with all legal requirements and that you are not deprived of all procedures for grievances and other resources that you were initially entitled to under this agreement.
Any assignee will have the full rights afforded by this agreement.
Payment & Prices
The prices for services displayed on the website include all taxes, including VAT, which may be payable with respect to the services. All payments will be taken in pounds Sterling.
Please find listed on our website the credit and debit cards we accept as a payment method.
To guarantee your payment card details are safely kept, you comply with Digi Footprint Boost using the services of a secure Payment Service Provider (PSP) and that they will store your card details generally and on our behalf, or any subsequent assignees subject to clause 5. All references to “us” or “we” in this clause 6 refer to the PSP and us when relevant. The PSP undertakes to consent with all data disposal and data protection in line with all lawful obligations. To facilitate the processing of payments and repayments you authorise us to securely pass your charge, credit and debit card details to a PSP and for them to be held on to.
Subscription service payments must be made by credit or debit card using the payment facilities provided for on the website. By providing us your payment details you comply to Digi Footprint Boost consistently debiting subscription payments from your payment card account until you or we end the services. We may cancel the services without notice to you if, anytime, we can’t acquire payment using the payment method details offered to us.
You are liable for guaranteeing that all payment information you supply to us being precise and complete. We won’t be considered liable for providing services if the details you submit are outdated, false, or impartial.
No payments will be considered to have been made until we have gathered assets and Digi Footprint Boost may decide not to give services until we get the full payment.
We won’t be considered responsible to you for any overdraft or ”over the limit” bank expenses or charges you may receive, if your payment card account or facility contains insufficient credit or funds at the time we obtain payment for the services. We assess the prices on the website periodically to guarantee they are always correctly displayed. The prices may change from time to time. If you have subscribed to a subscription service, we will inform you ahead of time by e-mail or by posting a notice on the website about any price changes that will affect your future payments. We recommend logging onto the website regularly for any such notices.
Digi Footprint Boost may receive a commission and payments from certain external parties who advertise on or are linked to the websites or as a result of you having purchased products and/or services. All such fees and commission shall be retained in full by us.
If you proceed to purchase a service or product from a third party, the charges and payment terms will be dependent on that third party’s relevant terms and conditions.
On the occasion that this agreement is offered to a third-party service provider, you hereby authorise that the secure PSP that has received your payment card details securely can use those details to obtain payment for the services on the behalf of the assignee.
By approving of these Terms & Conditions you agree for the purchase and delivery of the services offered in this agreement and any services dispatched by a subsequent assignee to be paid through the secure PSP agreement as outlined in this accord.
Termination of the Services
As per your statutory right, you can contact us by email to request the cancellation of your subscription within 14 days of signing up on the Digi Footprint Boost site. If you wish to terminate, you need to send your email to email@example.com to allow us to locate your subscription and terminate it for you, please administer us with the following details:
- State your full name
- State the email address you are currently receiving emails to
- State that you wish to cancel the service provided by digifootprintboost.co.uk.
We can cancel your subscription, once we have received this information from you
If you choose to cancel your subscription for the service Digi Footprint Boost provide, you will not be entitled to receive a refund.
If you would like to discuss any aspect of your subscription before cancelling your subscription or if you would prefer to discuss the cancellation of your subscription over the phone, please ring us on our customer services number provided.
Digi Footprint Boost may end your subscription to the digifootprintboost.co.uk services by giving you advanced notice, termination will not take effect until the end of the current membership month.
If your monthly subscription has been previously cancelled, either by you or by digifootprintboost.co.uk, and you re-subscribe to the same or another digifootprintboost.co.uk service, you will be charged the fee applicable to the services at the time of re-subscribing.
If your subscription has reached end, Digi Footprint Boost may contact you to invite you to re-register for a different or the same digifootprintboost.co.uk. Any such invitation will give you the option to unsubscribe from being contacted by once more.
Agreeing to these terms gives us permission to give your payment information to a PSP third party for storage, keeping and transfer as per the agreement. We will make sure that any subsequent assignee that has access to your data has committed to the same degree of data protection that is legally required and offered by us to you, that the data is kept in Europe and regulated in compliance with the General Data Protection Regulation (GDPR) and any other applicable laws.
Digi Footprint Boost reserve the authority to record telephone calls you make to our customer services for audit, training and quality purposes.
Exceptions to Our Liability
We recommend you contact your local Citizens Advice Bureau if you require further information on your legal rights and how they may be affected by these Terms & Conditions, including this section. However, we strongly advise you to contact us directly if you experience any difficulties with this website and we will ensure we deal with the issue as quickly as we can.
Nothing set out these Terms & Conditions exclude or limit our liability with respect to; death or personal injury caused by our negligence, our fraud, any other matter which would be illegal for us to exclude or limit or; to attempt to exclude or limit our liability or; our obligations or liability under the FMSA.
Unless this has been caused by our negligence, we are not liable to you by damage caused to any hardware or software used to access, use or download our services.
For losses, you suffer that are not directly generated by our actions or our failure to act, Digi Footprint Boost will not be considered liable.
For losses experience due to any events beyond our reasonable control, Digi Footprint Boost will not be held responsible.
For any losses you incur under any contract you have with any company through which you access our services and any website that is arranged or paid for, Digi Footprint Boost will not be considered responsible.
However, as otherwise depicted in these Terms & Conditions, our aggregate liability to you coming out of or in respect of each service will not exceed; (1) The sum of £75 or (2) if you pay a subscription fee for the relevant service, the then-current annual fee for that service or monthly fee x 12 if that amount is more than £75.
Digi Footprint Boost liability to you will not consist of the following; business losses that you may suffer from i.e. business data, lost profits, lost earnings, business interruption or loss of the value in an asset.
Acceptable Use Policy
Digi Footprint Boost approve you to access and make individual non-business utilisation of the site, our material and outsider content we make accessible on the site for legal purposes in a manner that doesn’t encroach our intellectual property rights or those of third parties.
Any utilisation or access other than that which is personal non-commercial must precisely be approved by us in advance and in writing. Digi Footprint Boost does not consent to you doing anything with the website other than to use our services to browse its contents made available by Digi Footprint Boost to you.
You are under obligation to guarantee that the data you introduce to the websites is accurate and free from viruses and other harmful code.
You must do nothing that undermines or represses the use and enjoyment of the website by other clients. You must guarantee not to do anything that could potentially harm the website or the hosting computer systems.
The website consists of content that is made accessible to us and by third parties. All information provided to you in the course of the services and all intellectual property rights in third-party content belong to the applicable third party or their licensors.
You may download or print a solitary duplicate of our material or third-party content contained in the site for your very own non-business use but you are not approved to copy or redistribute any information stored on our site, without our advanced written consent.
Disclaimers & Guarantees
Although we do our uttermost best to ensure our website is functioning correctly at all times, this may not always be fully achievable. We cannot guarantee that the services or website will be accessible at any specific time or all the time. They may be temporarily inaccessible if our computer systems are under repair or maintenance or are otherwise unreachable.
We will endeavour to supply the sites and the services with reasonable care and skill and to ensure that the services are fundamentally as portrayed on the Digi Footprint Boost website and in these Terms & Conditions.
We take measures to guarantee that the websites and our material are free from destructive computer software and computer viruses. However, we are unable to guarantee this due to the nature of the Internet. We recommend you use appropriate firewall and antivirus software to keep your devices and data safe.
We manage the sourcing and supply of the information provided to you in connection with the website or services with reasonable skill and care. Regarding the information we receive from third-party sources, we cannot assure that any of that information is correct, up to date or complete.
Nothing supplied by Digi Footprint Boost on or in connection with the website or services is or shall be considered to constitute advice such as financial, legal or other. The information we provide is not meant to be relied upon by you in making any specific decision or to replace independent professional advice. Any and all information offered by us on or in connection with the website is for general information purposes only.
Asides from the obligations we expressly list in these Terms & Conditions and any further obligations arising out of consumer rights granted by law, we do not make any promises or other commitments with regards to the website or the services on offers.
Digi Footprint Boost always aims to provide customers with the highest standards of service possible, however, in the unlikely event that you wish to complain about any of our services, our contact details can be found on our website digifootprintboost.co.uk.
All formal complaints must be made in writing to: Pinewood Chineham Business Park, Crockford Lane, Basingstoke, Hampshire, RG24 8AL, United Kingdom
All complaints will be addressed, assessed and answered within 30 working days. If we need further information to accomplish the investigation of any complaint, we will contact you to make you aware of it.
Please note that if we don’t receive the requested information within 15 days from the request date, it will be Digi Footprint Boost understanding that you have chosen to retire your complaint.
You adhere to not submitting the same complaint to us more than once.
No one except you and us has the authority to enforce these Terms and Conditions by virtue of the Contracts (Right of Third Parties) Act 1999. These Terms & Conditions are a contract between you and Digi Footprint Boost and form the total agreement between us.
You hold no authorisation to transfer any or all of the rights granted to you under these Terms & Conditions to any other person(s).
All communication between you and Digi Footprint Boost will be held in the English language.
All information we send to you will be sent to the most recent email address you have provided to Digi Footprint Boost.
We claim the authority to discontinue or change the website or services at any time and at our discretion. We will attempt to ensure that any such discontinuation or altercation does not tangibly unfavourably affect the nature of the services we provide.
English law applies to these Terms and Conditions. If any disputes arise between you and Digi Footprint Boost in relation to these Terms and Conditions and you wish to take court proceedings, you must do so in the English Courts.
Phone: 0800 101 7034
Monday to Thursday: 9am-6pm Friday: 9am- 5pm